Water Service Lines

What is a water service line?

A water service line is the pipe that connects the water main to an individual property, delivering water to its internal plumbing.

Public vs. Private Water Service Line Responsibility

Your home’s water supply is made up of several different parts, some of which are owned by you, the homeowner, and some of which are owned by Charlotte Water.

  • Charlotte Water is responsible for maintaining the water main, hydrant line, water meter and the section of the water service line that connects the main to the water meter.
  • The Homeowner is responsible for the section of the water service line that connects the water to the home, as well as the home’s internal plumbing system.
Water service connection graphic